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Vulnerability – 21 questions, 21 steps!

In March 2017 the Finance and Leasing Association together with The UK Cards Association published “Vulnerability: a guide for debt collection – 21 questions, 21 steps”  The purpose of the guide was to provide new insight, data and recommendations for …

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Seeing through the fog

The Money and Mental Health Policy Institute (MMHPI) have released the paper “Seeing through the fog” which explores how mental health problems affect financial capability. This is important for lenders dealing with consumers at all stages of an agreement. Lenders …

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FCA issues guidance on guarantor loans

The Guidance sets out the FCA’s views on enforcing guarantees given in respect of regulated agreements subject to the Consumer Credit Act.

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FCA & Consumer Credit Regime DWF help you navigate through the changes.