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Common sense prevails in case management

The case of Viridor Waste Management v Veolia Environmental Services Ltd (2015) clearly demonstrates that parties should work together in order to push proceedings along, without becoming too focused on technical arguments when common sense should prevail.

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New complaint rules impose extra reporting burden on firms

The FCA have announced new rules centred around improving the complaint handling process. Under the existing rules, firms are able to handle complaints less formally and without having to report the complaint provided it is resolved by the end of …

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Ministry of Justice propose to increase court fees …again!

The Ministry of Justice have released a consultation on proposals for further increases to court fees.

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FCA & Consumer Credit Regime DWF help you navigate through the changes.