FCA & Consumer Credit Regime DWF help you navigate through the changes.

DWF

It is now more than three years since the start of the new regulatory regime for the consumer credit industry and nearly all firms will have obtained their required permissions. However, this is an ever changing regulatory environment with a number of reviews and changes on the horizon so keeping up to date with these developments is essential.

The legal experts at DWF remain on hand to help you navigate all the relevant requirements and frequent changes.

Find out more

Treating Customers Fairly

Treating Customers Fairly (TCF) is a topic which is very high on the FCA’s agenda. Are your customers at the heart of your business?

Find out more

Vulnerable Customers

“Vulnerability” cannot be ignored and this is an area firms must not get wrong. Are you providing your customers with adequate safeguards?

Read more

Handling Complaints

Complaints matter and how they are dealt with can say much about a firm’s culture. Are your policies and procedures up to date?

Find out more

Top Tips

DWF have produced a series of guides and checklists which will offer useful tips and guidance on some of the key areas of consideration under the FCA regime.

Find out more

Latest Tweets

Another long-awaited CP from the @TheFCA , this time on assessing creditworthiness in consumer credit... fca.org.uk/publications/c…

Could PCP become the new PPI? Ritchie Irvine comments... consumercredit.dwf.law/could-pcp-beco…

Follow us @DWFcreditregime

Latest Blogs

Could PCP become the new PPI?

The UK's total consumer debt bill is close to £200bn and is growing at its fastest rate for 12 year

Retailers, Dealers and Lenders. Will sales commissions become a thing of the past?

The FCA's recent consultation on staff[1] remuneration and incentives[2] should really come as no su

Financial Ombudsman Service – Annual Review

The Financial Ombudsman Service ("FOS") has published its annual review for 2016/17. The FOS rece

View more posts

employment@dwf.co.uk

FCA & Consumer Credit Regime DWF help you navigate through the changes.